Responsible gambling
At Roostino, we care about your well-being and safety while enjoying our online casino games. We understand that problem gaming can be a serious issue for some individuals, and we are committed to providing tools and resources to help you maintain control over your gaming activities.
Self-Exclusion
If you feel like you're losing control or want to take a break from gaming, we offer various self-exclusion options:
- 24-Hour Exclusion: Temporarily close your account for 24 hours. This will block access to all games and features.
- 7-Day Exclusion: Close your account for 7 days. During this period, you won't be able to log in or access any games.
- Permanent Exclusion: Permanently close your account. Once excluded, you cannot re-register with the same email address or use any other accounts associated with it.
Reality Checks
To help you stay aware of your gaming activities, we offer reality checks:
- Session Reminders: Every 30 minutes, an in-game pop-up will remind you of the duration of your current session.
- Deposit and Winnings/Losses Tracker: This tool displays your total deposits, winnings, and losses for the day.
Deposit and Wager Limits
To help you manage your gaming budget:
- Daily Deposit Limit: Set a maximum daily deposit amount to prevent overspending.
- Wagering Limit: Set a maximum wager per spin or hand to control your spending.
Time-Outs
If you feel the need to take a break from gaming, you can use our time-out features:
- 24-Hour Time-Out: Close your account for 24 hours. This will block access to all games and features.
- 7-Day Time-Out: Close your account for 7 days. During this period, you won't be able to log in or access any games.
Account Closure
If you need assistance with closing your account or have any questions about our responsible gaming tools:
- Contact our customer support team via live chat or email.
- Visit the "Responsible Gaming" section within your account settings for more information and resources.
